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Sales Conditions
Through its WEBSITE: https://beatiatelier.com, operated by Anna Panina at Enrique Granados 141, 08008 Barcelona, Y2905242B, hereinafter referred to as BEATIATELIER, the website administrator. Due to the content and purpose of the WEBSITE, individuals seeking information must fill out the contact form. Those wishing to purchase the products offered on this website must register in the USER/CLIENT form, which is completed by filling out the PURCHASE REGISTRATION form. Your data will be entered into an automated file for protection in accordance with Article 13 of the General Data Protection Regulation (EU) 2016/679 of the European Parliament and Council, dated April 27, 2016, and the LOPD 3/2018 on the Guarantee of Digital Rights of December 5, the Directive 2011/83/EU on consumer rights, the applicable Law on Electronic Commerce 34/2002, LSSI-CE, and Royal Legislative Decree 1/2007, and Law 3/2014 of March 27, which amends the consolidated text of the General Law for the Defense of Consumers and Users and other complementary laws. In accordance with Article 6(f) of the GDPR-EU-2016/679 and Article 7 of the LOPD 3/2018 on the Guarantee of Digital Rights, which states that the interests or fundamental rights and freedoms of the data subject that require protection of their personal data, particularly when the data subject is under 14 years old, who cannot consent for an online business to collect their personal data, with legal representatives (parents or guardians) being the only ones who can do so on their behalf, unless the minor is at least 16 years old, in which case consent is lawful.
1 .PRODUCT INFORMATION:
The WEBSITE: https://beatiatelier.com, managed by BEATIATELIER, Focused on online selling women's clothing
2 .PRODUCT PRICES AND SHIPPING
The prices displayed on the WEBSITE do not include VAT on products. This tax will be reflected at the end of the purchase, and the cost of shipping will depend on weight, volume, and distance, which will be reflected at the time of purchase finalization in the MY CART section.
3 .ORDER FORMALIZATION
Once the order is placed, i.e., after accepting the sales conditions and website usage conditions and confirming the purchase process in the MY CART section, the administrator of the website https://beatiatelier.com will send an email to the USER/CLIENT confirming the details of the purchased courses, products, or services.
4 .PAYMENT METHOD:
The USER/CLIENT will pay in euros (€) at the time of placing the order. This WEBSITE complies with PCI-DSS (Payment Card Industry Data Security Standard), which is mandatory for all websites that store, handle, and process sensitive financial information such as credit card data. The USER/CLIENT must pay the amount corresponding to their order via payment methods: DEBIT CARD, VISA, MASTERCARD AND OTHERS, PAYPAL, APPLE PAY, AND BANK TRANSFER. For payments made by bank transfer, the order will not be effective until the amount is received in the administrator's account. The USER/CLIENT must notify the website administrator of any unauthorized or fraudulent charges on the payment system used via email at beati.atelier@gmail.com as soon as possible so that the administrator can take appropriate actions.
5 .ORDER DELIVERY TIMES AND LOCATION:
According to the destination, various shipping methods or modalities may be used. Each modality and destination have specific shipping times, which are detailed in the order confirmation process in the product description. The usual delivery time will be between 24 and 72 hours on business days, although a delay in supply will not be grounds for penalties. The website administrator will not be responsible for delivery errors when the delivery address entered by the USER/CLIENT in the order form is incorrect or omitted. Delivery times may vary due to logistical reasons or force majeure. In cases of delivery delays, the website administrator will inform the USERS/ CLIENTS as soon as they become aware of them. Each delivery is considered completed when the product is made available to the USER/CLIENT, which is documented through the control system used by the courier or transport company. Delays in delivery will not be considered if the order has been made available to the USER/CLIENT within the specified time but could not be delivered due to reasons attributable to the USER/CLIENT. When the order is prepared and leaves our company, an email will be sent notifying that the order is being dispatched by the courier or transport system.
5.1. DELIVERY DETAILS, UNDDELIVERED SHIPMENTS, AND PRODUCT LOSS:
If the USER/CLIENT is absent at the time of delivery, the delivery person will leave a receipt indicating how to proceed to collect the order. The website administrator hires a courier company as part of the delivery service, which will ensure the delivery takes place. If, after 5 business days from the dispatch of the order, delivery has not been arranged, the USER/CLIENT must contact the website administrator. If the USER/CLIENT fails to do so, and the specified business days have passed since the order was dispatched, the order will be returned, and the USER/CLIENT will be responsible for the shipping and return costs, as well as any associated management fees. If the delivery could not be made due to the loss of the order, BEATIATELIER will initiate an investigation, which will delay the delivery. The website administrator will resolve this issue with the customer.
5.2. DILIGENCE IN DELIVERY:
The USER/CLIENT must check the condition of the order with the delivery person representing the website administrator. If, after reviewing the products, the USER/CLIENT detects any issues such as signs of tampering or damage caused by shipping, they agree to notify the website administrator as soon as possible via email: beati.atelier@gmail.com.
6 RETURN OR WITHDRAWAL:
6.1. RETURN OR WITHDRAWAL PROCEDURE:
According to Royal Legislative Decree 1/2007, Article 71, and Law 3/2014 of March 27, products purchased on this website can be returned and refunded, provided the USER/CLIENT notifies the administrator of their intention to return. They will have 14 days from the receipt of the product(s) to the return and arrival at BEATIATELIER’s facilities. The website administrator will only accept returns that meet the following requirements: - The product must be in the same condition as when it was delivered and must retain its original packaging and labeling. - The shipment must use the same box or wrapping in which it was received to protect the product. - A copy of the delivery note or invoice must be included inside the package, along with an explanation for the return. If the reason for the return is attributable to the website administrator (e.g., the product is incorrect or incomplete, not what was ordered, etc.), the return amount will be refunded. If the reason is different, the cost of return/shipping/ review/repair will be borne by the USER/CLIENT. To proceed with a return, the following steps must be followed: - Inform us as soon as possible about the delivery and indicate that you wish to return the product. This can be done via email to: beati.atelier@gmail.com. - The USER/CLIENT must return the products using the same system as the original delivery. The return shipping cost will be the responsibility of the USER/ CLIENT. The website administrator accepts and processes returns under Spanish and EU community laws as previously mentioned.
7 REFUND TO THE USER/CLIENT:
Only in the case where the physically delivered service is defective or incorrect, will the website administrator also refund the USER/CLIENT for the corresponding costs. The administrator will process the return order for the amount of the order using the same payment method. The application of the refund to the USER/CLIENT's account or card will depend on the payment system and the issuing entity.
8 COURSE CANCELLATION POLICY:
The holder of the purchase receipt for the service has the right to withdraw from the contract, provided they communicate this within 14 calendar days from the service contract, as long as the service has not been executed or provided.
9 APPLICABLE LAW AND ARBITRATION:
These terms and conditions of sale and use are governed by applicable Spanish law. To resolve any disputes or conflicts arising from them, the parties submit to the jurisdiction of the courts of Barcelona, the city where BEATIATELIER, the website owner, is based, unless the law mandates otherwise. Under Law 7/2017 of November 2, Article 40.5, which incorporates Directive 2013/11/EU of the European Parliament and Council of May 21, Article 5.1, regarding alternative dispute resolution in consumer matters: Online Dispute Resolution Platform: (click here). 10 PRIVACY POLICY: BEATIATELIER informs users of the possibility to exercise rights of access, rectification, opposition, deletion, limitation, and portability. Users can obtain a copy of the personal data provided on the website to transmit it to other services. These rights can be exercised by any means that provides proof of sending and receipt to the following address: Enrique Granados 141, Barcelona, Province of Barcelona, Email: beati.atelier@gmail.com, providing a photocopy of the ID or alternative documentation proving identity.
Through its WEBSITE: https://beatiatelier.com, operated by Anna Panina at Enrique Granados 141, 08008 Barcelona, Y2905242B, hereinafter referred to as BEATIATELIER, the website administrator. Due to the content and purpose of the WEBSITE, individuals seeking information must fill out the contact form. Those wishing to purchase the products offered on this website must register in the USER/CLIENT form, which is completed by filling out the PURCHASE REGISTRATION form. Your data will be entered into an automated file for protection in accordance with Article 13 of the General Data Protection Regulation (EU) 2016/679 of the European Parliament and Council, dated April 27, 2016, and the LOPD 3/2018 on the Guarantee of Digital Rights of December 5, the Directive 2011/83/EU on consumer rights, the applicable Law on Electronic Commerce 34/2002, LSSI-CE, and Royal Legislative Decree 1/2007, and Law 3/2014 of March 27, which amends the consolidated text of the General Law for the Defense of Consumers and Users and other complementary laws. In accordance with Article 6(f) of the GDPR-EU-2016/679 and Article 7 of the LOPD 3/2018 on the Guarantee of Digital Rights, which states that the interests or fundamental rights and freedoms of the data subject that require protection of their personal data, particularly when the data subject is under 14 years old, who cannot consent for an online business to collect their personal data, with legal representatives (parents or guardians) being the only ones who can do so on their behalf, unless the minor is at least 16 years old, in which case consent is lawful.
1 .PRODUCT INFORMATION:
The WEBSITE: https://beatiatelier.com, managed by BEATIATELIER, Focused on online selling women's clothing
2 .PRODUCT PRICES AND SHIPPING
The prices displayed on the WEBSITE do not include VAT on products. This tax will be reflected at the end of the purchase, and the cost of shipping will depend on weight, volume, and distance, which will be reflected at the time of purchase finalization in the MY CART section.
3 .ORDER FORMALIZATION
Once the order is placed, i.e., after accepting the sales conditions and website usage conditions and confirming the purchase process in the MY CART section, the administrator of the website https://beatiatelier.com will send an email to the USER/CLIENT confirming the details of the purchased courses, products, or services.
4 .PAYMENT METHOD:
The USER/CLIENT will pay in euros (€) at the time of placing the order. This WEBSITE complies with PCI-DSS (Payment Card Industry Data Security Standard), which is mandatory for all websites that store, handle, and process sensitive financial information such as credit card data. The USER/CLIENT must pay the amount corresponding to their order via payment methods: DEBIT CARD, VISA, MASTERCARD AND OTHERS, PAYPAL, APPLE PAY, AND BANK TRANSFER. For payments made by bank transfer, the order will not be effective until the amount is received in the administrator's account. The USER/CLIENT must notify the website administrator of any unauthorized or fraudulent charges on the payment system used via email at beati.atelier@gmail.com as soon as possible so that the administrator can take appropriate actions.
5 .ORDER DELIVERY TIMES AND LOCATION:
According to the destination, various shipping methods or modalities may be used. Each modality and destination have specific shipping times, which are detailed in the order confirmation process in the product description. The usual delivery time will be between 24 and 72 hours on business days, although a delay in supply will not be grounds for penalties. The website administrator will not be responsible for delivery errors when the delivery address entered by the USER/CLIENT in the order form is incorrect or omitted. Delivery times may vary due to logistical reasons or force majeure. In cases of delivery delays, the website administrator will inform the USERS/ CLIENTS as soon as they become aware of them. Each delivery is considered completed when the product is made available to the USER/CLIENT, which is documented through the control system used by the courier or transport company. Delays in delivery will not be considered if the order has been made available to the USER/CLIENT within the specified time but could not be delivered due to reasons attributable to the USER/CLIENT. When the order is prepared and leaves our company, an email will be sent notifying that the order is being dispatched by the courier or transport system.
5.1. DELIVERY DETAILS, UNDDELIVERED SHIPMENTS, AND PRODUCT LOSS:
If the USER/CLIENT is absent at the time of delivery, the delivery person will leave a receipt indicating how to proceed to collect the order. The website administrator hires a courier company as part of the delivery service, which will ensure the delivery takes place. If, after 5 business days from the dispatch of the order, delivery has not been arranged, the USER/CLIENT must contact the website administrator. If the USER/CLIENT fails to do so, and the specified business days have passed since the order was dispatched, the order will be returned, and the USER/CLIENT will be responsible for the shipping and return costs, as well as any associated management fees. If the delivery could not be made due to the loss of the order, BEATIATELIER will initiate an investigation, which will delay the delivery. The website administrator will resolve this issue with the customer.
5.2. DILIGENCE IN DELIVERY:
The USER/CLIENT must check the condition of the order with the delivery person representing the website administrator. If, after reviewing the products, the USER/CLIENT detects any issues such as signs of tampering or damage caused by shipping, they agree to notify the website administrator as soon as possible via email: beati.atelier@gmail.com.
6 RETURN OR WITHDRAWAL:
6.1. RETURN OR WITHDRAWAL PROCEDURE:
According to Royal Legislative Decree 1/2007, Article 71, and Law 3/2014 of March 27, products purchased on this website can be returned and refunded, provided the USER/CLIENT notifies the administrator of their intention to return. They will have 14 days from the receipt of the product(s) to the return and arrival at BEATIATELIER’s facilities. The website administrator will only accept returns that meet the following requirements: - The product must be in the same condition as when it was delivered and must retain its original packaging and labeling. - The shipment must use the same box or wrapping in which it was received to protect the product. - A copy of the delivery note or invoice must be included inside the package, along with an explanation for the return. If the reason for the return is attributable to the website administrator (e.g., the product is incorrect or incomplete, not what was ordered, etc.), the return amount will be refunded. If the reason is different, the cost of return/shipping/ review/repair will be borne by the USER/CLIENT. To proceed with a return, the following steps must be followed: - Inform us as soon as possible about the delivery and indicate that you wish to return the product. This can be done via email to: beati.atelier@gmail.com. - The USER/CLIENT must return the products using the same system as the original delivery. The return shipping cost will be the responsibility of the USER/ CLIENT. The website administrator accepts and processes returns under Spanish and EU community laws as previously mentioned.
7 REFUND TO THE USER/CLIENT:
Only in the case where the physically delivered service is defective or incorrect, will the website administrator also refund the USER/CLIENT for the corresponding costs. The administrator will process the return order for the amount of the order using the same payment method. The application of the refund to the USER/CLIENT's account or card will depend on the payment system and the issuing entity.
8 COURSE CANCELLATION POLICY:
The holder of the purchase receipt for the service has the right to withdraw from the contract, provided they communicate this within 14 calendar days from the service contract, as long as the service has not been executed or provided.
9 APPLICABLE LAW AND ARBITRATION:
These terms and conditions of sale and use are governed by applicable Spanish law. To resolve any disputes or conflicts arising from them, the parties submit to the jurisdiction of the courts of Barcelona, the city where BEATIATELIER, the website owner, is based, unless the law mandates otherwise. Under Law 7/2017 of November 2, Article 40.5, which incorporates Directive 2013/11/EU of the European Parliament and Council of May 21, Article 5.1, regarding alternative dispute resolution in consumer matters: Online Dispute Resolution Platform: (click here). 10 PRIVACY POLICY: BEATIATELIER informs users of the possibility to exercise rights of access, rectification, opposition, deletion, limitation, and portability. Users can obtain a copy of the personal data provided on the website to transmit it to other services. These rights can be exercised by any means that provides proof of sending and receipt to the following address: Enrique Granados 141, Barcelona, Province of Barcelona, Email: beati.atelier@gmail.com, providing a photocopy of the ID or alternative documentation proving identity.